You have the right to request the deletion of your personal information that we have collected and retained, subject to certain exceptions. Upon receiving and verifying your request, we will delete your personal information from our records, as well as direct our service providers to do the same, unless an exception applies.
We may deny your request to delete your personal information if retaining it is necessary for one or more of the following reasons: (1) Transaction completion: To complete the transaction for which we collected the personal information, provide a requested good or service, fulfill the terms of a warranty or product recall, or perform our contract with you. (2) Security and Fraud: To detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activities, or prosecute those responsible for such activities. (3) Product Improvement: To debug products, identify and repair errors that impair existing intended functionality. (4) Free Speech and Legal Rights: To exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law. (5) California Electronic Communications Privacy Act: To comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.). (6) Scientific or Statistical Research: To engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all applicable ethics and privacy laws, when deleting the information may render the research impossible or seriously impair its achievement, provided you previously provided informed consent. (7) Internal Use Expectations: To enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us. (8) Legal Obligations: To comply with a legal obligation imposed on us. (9) Internal and Lawful Uses: To make other internal and lawful uses of the information that are compatible with the context in which you provided it.
Please note that these exceptions are designed to ensure compliance with applicable laws and protect legitimate interests. We will carefully evaluate each request and provide a response in accordance with the relevant regulations.